Kenya Airways Suspends Flights To Kinshasa

Due to the continued detention of KQ employees by the Military Intelligence Unit in Kinshasa, Kenya Airways (KQ) is unable to support our flights without personnel effectively. As a result, we reached a difficult decision to suspend flights to Kinshasa effective 30TH April 2024until we can effectively support these flights.

The continued detention of our employees has made it difficult for us to supervise our operations in Kinshasa, which include customer service, ground handling, cargo activities, and generally ensuring safe, secure, and efficient operations. We also ask that our staff be treated humanely and respectfully during this unlawful detention.

We sincerely apologize to our customers for any inconvenience caused by this situation. We assure you that your safety and well-being, as well as that of our staff, is our number one priority. Affected customers are advised to contact our customer excellence team at +254 711 024 747, WhatsApp at +254 705 474 747, or email customer.relations@kenya-airways.com.

We continue cooperating with the investigating agencies and the relevant Government entities in both DRC and Kenya to ensure this matter is resolved. We ask that the Military court’s direction that they be released to allow due process to be respected so that our innocent staff can return to their families and everyday lives without harassment.

Kenya Airways Position Statement on the Detention of Kenya Airways Employees in Kinshasa

Kenya Airways (KQ) confirms that on Friday, April 19th, 2024, two of our employees at our airport office in Kinshasa were arrested and continue to be detained by the Military Intelligence Unit known as Detection Militaire des Activities Anti Patrie (DEMIAP). During their arrest, their phones were seized, and all access to them has been denied. On April 23rd 2024, the Kenyan embassy officials and a few KQ staff were allowed to visit them but only for a few minutes. The reason for their arrest was alleged to be missing custom documentation on valuable cargo that was to be transported on a KQ flight on April 12th, 2024. However, we wish to state that the said cargo was not uplifted or accepted by KQ due to incomplete documentation.

The facts on the incident are as follows: 

  • The cargo was not on the air side for transportation and, therefore, not in the possession of KQ as the logistic handler was still completing documentation before handing it over to KQ. 
  •  This cargo was still in the baggage section undergoing clearance when the security team arrived and alleged that KQ was transporting cargo without customs clearance. 
  •  All efforts to explain to the military officers that KQ had not accepted the cargo because of incomplete documentation proved futile. 
  • The military officers took the two employees to the military side of the air wing (DEMIAP)to record statements.
  •  They were held incommunicado until 23RD April, when the Embassy officials and KQ team were allowed to visit them.

Kenya Airways Renews Partnership as Official Airline Sponsor of WRC Safari Rally

Nairobi, 27th March 2024 – Kenya Airways has announced the renewal of its partnership with WRC Safari rally as its official airline sponsor for the event.

The WRC Safari Rally, which will be held from 28th to 31st March is part of the World Rally Championship. As the official airline sponsor, Kenya Airways is assisting in the transportation of rally cars and team members to ensure the smooth operation of the event.

Allan Kilavuka, CEO of Kenya Airways, stated: “Being named the ‘Official Travel Partner’ of the M-Sport Ford World Rally Team for the WRC Safari Rally Kenya for three consecutive years is a testament to Kenya Airways’ commitment to facilitating world-class sporting events. Our partnership not only ensures the seamless logistics of bringing in M-Sport’s cars, drivers, support crew, and spare parts but also underscores our commitment to elevating the global stage for motorsports enthusiasts worldwide.”

Kilavuka said the airline will this year also sponsor International Automobile Federation (FIA) Rally Star, Hamza Anwar.  “This year, Kenya Airways is proud to once again sponsor young Kenyan driver, Hamza Anwar, who will be competing in the championship.  Kenya Airways will continue to identify, train, and develop the next generation of Kenyan rally champions through similar initiatives,” said Kilavuka.

Kenya Airways has contributed over KES100 million to the FIA program to date. These funds have been instrumental in supporting and facilitating young rally drivers, their support teams, and officials as they travel to rally competitions across Africa and Europe.

Kenya Airways Takes Flight to Maputo, Mozambique

Nairobi, 8th April 2024 – In response to growing demand for travel between East and Southern Africa, Kenya Airways (KQ) is thrilled to announce the launch of a brand-new route connecting Nairobi directly to the vibrant city of Maputo, Mozambique.  This exciting expansion takes flight from 14th June 2024, further solidifying KQ’s commitment to strengthening its network and offering seamless travel experiences across the continent.

“The demand for air travel is soaring, and we’re determined to meet it by expanding our reach and fostering connections between Africa’s rich cultures and thriving economies,” says Julius Thairu, Chief Commercial and Customer Officer at Kenya Airways. “The addition of Maputo to our network strengthens ties between Kenya and Mozambique, opening doors for increased trade, tourism, and cultural exchange.”

Beyond its designation as a major trade hub for southern Africa, Maputo enchants visitors with its rich tapestry of history and culture. Portuguese colonial influences are evident in the city’s architecture, while vibrant markets and a flourishing art scene offer a glimpse into contemporary Mozambican life.  Whether you seek relaxation on pristine beaches or exploration of fascinating museums, Maputo promises an unforgettable experience.

Starting 14th June, KQ will operate three flights per week to Maputo, with Wednesdays, Fridays, and Sundays becoming the flexible gateways to exploring this dynamic city.  Beyond Maputo, this expansion complements KQ’s broader network strategy for FY2024, which also boasts increased frequencies to popular destinations like New York, Paris, Lagos, Accra, and Freetown.

The three weekly scheduled flights are as below:

Nairobi to Maputo
DayFlight No.DepartArrive
Wed, Fri, SunKQ7400950hrs (local time)1300hrs (local time)
  Maputo to Nairobi
DayFlight No.DepartArrive
Wed, Fri, SunKQ7411350hrs (local time)1845hrs (local time)

This new route to Maputo signifies a significant step forward for Kenya Airways. Further, this new route not only caters to travellers originating in Kenya but also serves as a convenient connecting point for passengers from other African cities via Nairobi.

With Kenya Airways’ unwavering dedication to “propelling Africa’s growth,” this new route strengthens connections across the continent, fostering economic opportunities and enriching travel experiences for all.

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